Privacy Policy
Last Updated: January 28, 2025
1. Introduction
Mr. Mold ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mrmoldmi.com) or use our mold testing, remediation, and indoor air quality services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Request a quote or schedule a service
- Contact us through our website forms
- Subscribe to our mold guide or newsletter
- Call our phone lines
This information may include:
- Name
- Email address
- Phone number
- Property address
- Description of your mold or water damage concerns
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device information
3. How We Use Your Information
We use the information we collect to:
- Provide and deliver our mold testing and remediation services
- Respond to your inquiries and service requests
- Send you service-related communications
- Send promotional communications (with your consent) about our services
- Improve our website and services
- Analyze website usage and trends
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who assist us in operating our website, conducting our business, or servicing you
- Business Partners: Trusted partners who help us deliver services in your area
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Service records may be retained for warranty and liability purposes.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information provided below.
9. Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@mrmoldmi.com
Phone: (248) 714-5824
Website: mrmoldmi.com